Stamp bureau at Charlotte House, Sheffield
Contact desk
The contact desk is the first point of entry for every certification file. Write to us with the system boundary and the documents you already hold, or telephone the bureau during working hours to arrange an appointment. Enquiries are answered by a named officer rather than a general queue.
The contact desk keeps a short written note of every conversation, so that a file can be reopened without repeating the details you have already provided.
Send a short description of the system, the design record that already exists, and the supplier list if the assembly uses more than one vendor. A single page is enough to begin. The desk will tell you whether a ring audit alone is sufficient or whether a site visit will be needed, and it will list any documents that are still missing before an appointment is booked.
Yes, in many cases. A visit is required only where the certificate depends on conditions that cannot be confirmed from the drawings, such as the state of the ring in place or the clearance around the enclosure. Where no visit is needed, the auditor records the basis of the decision on the register page so that the scope of the certificate is clear to anyone who reads it later.
The bureau operates from Charlotte House, 500 Charlotte Road, Sheffield - S2 4ER, United Kingdom (GB). You can reach the desk by email at certify@afecertify.hair or by telephone on +12233022423. Visitors are welcome during the published business hours, though press viewings and register desk visits should be arranged in advance.